Terms of Service

Last Updated:16/04/2026

Please read these Terms carefully before using our website or engaging with our services. By accessing www.ecocleanfiji.com or requesting a quote, purchasing products, or booking janitorial or pest control services, you agree to be bound by these Terms.

1. About Us

These Terms apply to Eco Clean (Fiji) Limited, a vertically integrated cleaning products manufacturer, wholesale supplier, and service provider established in Fiji. We operate from our manufacturing plant and warehouse in Nakasi, Fiji, and our retail store located at Shop 14B, Lees Centre, Centrepoint, Suva.

Eco Clean provides a comprehensive range of services including the manufacture and supply of cleaning products, commercial janitorial services, and pest control solutions across Fiji.

2. Use of This Website

The content on www.ecocleanfiji.com is provided for general information purposes only and is not intended as professional advice regarding cleaning products, janitorial services, or pest control solutions. You may use this website for lawful purposes only and must not use it in any way that causes damage, disruption, or impairment to the site or its availability, or to transmit any unlawful, harmful, or fraudulent content. We reserve the right to modify, suspend, or discontinue any part of the website at any time without prior notice.

3.General Information Disclaimer

The information published on this website — including product descriptions, service details, and blog content — is provided for general informational purposes only. It is intended to help customers understand our cleaning products, janitorial services, and pest control solutions offered by Eco Clean (Fiji) Limited.

This content does not constitute professional, technical, or safety advice and should not be relied upon as a substitute for appropriate consultation or site-specific assessment. Users are encouraged to seek professional guidance where necessary before making decisions based on the information provided.

Eco Clean (Fiji) Limited makes every effort to ensure that all information on this website is accurate and up to date; however, we do not guarantee that all content is complete, current, or free from errors. We accept no liability for any loss, damage, or issues arising from reliance on the information published on this website.

4. Bookings, Appointments & Service Requests

Booking: Service requests, site visits, or product enquiries can be made by calling our team, submitting an online enquiry form, or requesting a quote through our website. A booking or request is confirmed once acknowledged by a member of our team.

Attendance / Service Timing: For scheduled site visits or service appointments, clients are expected to ensure access to the premises at the agreed time. Delays may result in adjustments to the service schedule.

Cancellations and No-Shows: We understand that plans change. If you need to reschedule or cancel a booking, please inform us as early as possible so we can allocate the time to other clients and adjust our operations accordingly.

Right to Refuse or Discontinue Service: Eco Clean Fiji reserves the right to decline or discontinue services where it is not operationally feasible, where site conditions pose safety risks, or where behavior towards our team is deemed inappropriate or unsafe.

5. Fees and Payment

Service & Product Pricing: Pricing for wholesale cleaning products, janitorial services, and pest control is based on your specific requirements. All pricing will be provided through a customised quote and confirmed before any order or service begins.

Payment Terms: Payment terms will be outlined in your quote or invoice and may vary depending on the service or order size. We accept cash, bank transfer, M-Paisa, and card payments.

Quotes and Approvals: All services and orders must be approved before commencement. Eco Clean Fiji is not responsible for any delays or changes resulting from unconfirmed quotes or incomplete information provided by the client.

Additional Fees: Certain services, such as large-scale cleaning contracts, urgent pest control, or Specialized requests, may incur additional charges. These will always be communicated clearly prior to confirmation.

6. Customer Responsibilities

As a customer of Eco Clean Fiji, you are responsible for providing accurate and complete information about your business requirements, site conditions, and service needs when requesting a quote or engaging our services. This ensures we can deliver the most effective solutions across our cleaning products, janitorial services, and pest control divisions.

You are responsible for following any usage guidelines, service recommendations, or safety instructions provided by our team, as outcomes may be affected if these are not adhered to. Eco Clean Fiji accepts no liability for issues resulting from misuse of products or failure to follow professional advice.

You are also responsible for ensuring access to your premises at scheduled times and for providing timely notice if you need to reschedule or cancel a service or delivery.

7. Limitation of Liability

Eco Clean (Fiji) Limited provides its cleaning products, janitorial services, and pest control solutions with reasonable care, skill, and professional standards. However, cleaning and pest control services — like all operational services — carry inherent risks and do not guarantee specific outcomes.

To the fullest extent permitted by Fijian law, Eco Clean (Fiji) Limited is not liable for any indirect, incidental, or consequential loss or damage arising from the use of our products, delivery of services, delays, or reliance on information provided on this website or through our communications.

Nothing in these Terms limits our liability for gross negligence, fraud, or any liability that cannot be excluded by law.

8. Intellectual Property

All content on this website — including text, images, product information, service descriptions, blog content, layout, and design — is the property of Eco Clean (Fiji) Limited or its licensed content providers and is protected by applicable intellectual property laws.

You may not reproduce, republish, distribute, or commercially exploit any content from this website without our prior written permission.

9.Privacy

Our handling of personal information is governed by our Privacy Policy, which forms part of these Terms. This includes information collected when you request a quote, submit enquiries, or engage with our wholesale products, janitorial services, and pest control solutions. You can read our full Privacy Policy on our website.

10.Third-Party Links

Eco Clean Fiji’s website may include links to third-party websites to support your enquiries about our cleaning products, janitorial services, and pest control solutions. We do not control or take responsibility for the content, accuracy, or privacy practices of these external sites. Any interaction with third-party websites is at your own discretion and risk.

11. Governing Law

These Terms are governed by the laws of the Republic of Fiji. Any disputes arising from these Terms or from the use of services provided by Eco Clean (Fiji) Limited will be subject to the exclusive jurisdiction of the courts of Fiji.

12. Changes to These Terms

Eco Clean (Fiji) Limited may update these Terms from time to time to reflect changes in our products, services, or operations, including our wholesale supply, janitorial services, and pest control solutions. The latest version will always be available on this page with the updated revision date clearly indicated. By continuing to use our website or engage with our services after any updates, you agree to be bound by the revised Terms.

13. Contact

If you have any questions about these Terms, please contact us:

Eco Clean (Fiji) Limited
📍 Manufacturing Plant & Warehouse — Nakasi, Fiji
📍 Retail Store — Shop 14B, Lees Centre, Centrepoint, Suva
📞 +679 9993938
📧 info@ecocleanfiji.com

ECO CLEAN (FIJI) LIMITED
Fiji’s Complete Hygiene Solutions Provider

Services: Wholesale Cleaning Products · Janitorial Services · Pest Control

Quick Links: Home · About · Services · Get a Quote · Contact

📍 Nakasi: Manufacturing Plant & Warehouse
📍 Suva: Shop 14B, Lees Centre, Centrepoint

📞 +679 9993938
📧 info@ecocleanfiji.comz